Delivery Information

Delivery Information

Shrey Nutraceuticals & Herbals Pvt. Ltd. ships the ordered items that are in-stock and ships back ordered items once they become available.

Shipping Policies of Shrey Nutraceuticals & Herbals Pvt. Ltd.  are applicable to carrier service, Shipping options, payment methods, product returns and cancellations, etc.

Delays and problems with the order:

We strive hard to make your online shopping convenient, but if you face any inconvenience or clearance problem, we make our own efforts to resolve it quickly. You can call on 011-41804413 or email us on emarketing@shreynutra.com with the tracking ID and order number to know the status of your order.

Error in address:

Errors in address cannot be changed once the order is shipped. Shrey Nutraceuticals & Herbals Pvt. Ltd. coordinates with courier service providers to resolve the issue; however, if you make an error in the shipping information on your order and if that order is rejected, lost or destroyed, Shrey Nutraceuticals & Herbals Pvt. Ltd. cannot issue or refund credit of any kind. In case the error prompts the order back to Shrey Nutraceuticals, then the return shipping cost will be deducted from the cost of the product and a credit note will be issued to you.

Violation of laws:

Shrey Nutraceuticals & Herbals Pvt. Ltd. strongly recommends you to get well acquainted with the sales rules, regulations and restrictions of your state. For any kind of order delays due to violation of rules, restriction, laws of state Shrey Nutraceuticals cannot be held responsible for such things.

Customer Refusal:

Any product or order refused by the customer out of any genuine and authentic reason, should reach Shrey Nutraceuticals & Herbals Pvt. Ltd. warehouse in a good resalable condition. Shrey Nutraceuticals & Herbals Pvt. Ltd. refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer.

Package Loss:

It is very rare for a domestic order to get lost, but sometimes it may happen. When your order is lost, please report Shrey Nutraceuticals & Herbals with the details of location, courier selection, and history. Shrey Nutraceuticals & Herbals Pvt. Ltd. will take every possible step to help resolve this matter.

Delivery Fulfillment:

Orders will be dispatched within 2 working days of making your purchase. Delivery of the product to your doorstep may vary depending on your location. 

Payment Methods:

  • PayU money payment gateway
  • Credit card (Master, Visa, Maestro)
  • Debit card (Master, Visa, Maestro)
  • Net Banking
  • Free Shipping (Free Shipping is applicable on orders above Rs. 500)
  • COD (Cash on Delivery is applicable on orders above Rs. 500)

Courier Services Partners:

  • Trackon Courier Services
  • DTDC 
  • Indian Speed Post
  • Delhivery